Salons · Fitness · Wellness
Booking and retention
Two things eat these businesses: no-shows, and the member who stops coming in week 6 and cancels in week 10. You usually find out at the cancellation.
What it does
- A booking loop: answers inquiries, books appointments, sends reminders that actually cut no-shows
- A retention loop: watches attendance and nudges anyone quiet for two weeks, in your voice
- Hands your front desk a who-to-call list
- Runs win-back campaigns for lapsed members
- Asks for the review after a good visit
The money math
Membership value times members saved per quarter, plus the no-show slots you get back. Keeping five members a quarter pays for the whole thing. Retention is the cheapest revenue in this business.
How an install works: a free 15-minute call finds your leak. The $999 assessment prices the fix. We install it, you own it.